Paragon Acura WORST DEALER in new york

[shadowlegz]

I want to let anyone that is living in new york to know that Paragon Acura located in Northern Blvd in New York is a total rip off, full time BS ,and they are not honest about anything. I had dropped off my car there 3 times for a window tint job and they told me it was a 1 days process that one day process lead to 2 days with nothing done to the car. They didnt tint the window and they told me that my sachs molding were damage. I waited for a week and also paid for the parts and then dropped the car again at the dealer. They told me it would be done by afternoon. Got off work and went to the dealer hoping they were done with the car and guess what they didn't even tint the window or fix the sachs molding. they lied to me when i called them in the afternoon and said they had already started fixing the sachs molding and tiniting. When i got there they're excuse was the other side of the sachs molding were damage so the tint guy didnt want to tint the window until the sachs molding was fix and i was told early that both the sachs moldings were damage and i had already paid for it. So this is my experience with this dealer and i want EVERYONE to know not to go to this place to buy a car or get anything fix. They just gonna BS you with your time and money.

[Noel]

A competent tinter can complete a full tint job on a sedan in approximately 3-4 hours. I cannot see how it's a 12 or 24 hour process. Dealerships like that ought to be shot and being allowed in business.

[Akura]

wow.. i had mine done in 2 hrs.. is it just the salerperson tho? coz we can't judge a dealership from only one bad experience with their worst employee.. peace..

[robert_tg]

sorry to hear that.
I have read many, many bad reps about PARAGON Service...don't think I ever read a good one. Basically just stay TF away.
Their pricing is very cut-throat.

But why oh why would you let dealer do the tinting ?
1) Last time I checked, tinting is illegal in NY. So would a play-it-straight dealer do illegal things for customer ?
2) They most likely take the car to a tint shop elsewhere, if not, I don't want no "traveling-tinter" do the job.

[shadowlegz]

The reason why i went to them was becuase i had alot of scratches on my tint now on the car . I went back to my tint shop and showed them the problem and they said that i had to put a felt inside the door panel or something like that to prevent it from scratching. So i went to them figured it was close to my job and also i bought the car there which was also another bad experience.

[farkingicehole]

I was going to buy my car from there. They quoted me the lowest price so far but I've also read on other boards that their reputation is not very solid. Does anybody have any experience with Rallye Acura or Acura of Manhattan? If so what was your impression of them.

[shadowlegz]

Acura of Manhattan on 46 street and 11 ave is pretty good. I went there for service and they did the job pretty quick as for pricing or buying a car there im not sure.

[robert_tg]

I was going to buy my car from there. They quoted me the lowest price so far but I've also read on other boards that their reputation is not very solid. Does anybody have any experience with Rallye Acura or Acura of Manhattan? If so what was your impression of them.
I bought mine from Manhattan, they're willing to deal. But unless you live in Manhattan, I doubt you'd ever want to take the car into the city for services.

yes, service turn around is pretty fast in typical NY fashion, they took only one day to swap out my tranny. They have to be fast - not much room indoor to keep cars around.

[farkingicehole]

Thanks for your input. I will swing by there on Monday if i can digout from under all this snow.

[netoperek]

I was going to buy my car from there. They quoted me the lowest price so far but I've also read on other boards that their reputation is not very solid. Does anybody have any experience with Rallye Acura or Acura of Manhattan? If so what was your impression of them.

Try Acura dealer on Nostrand Ave. great experience i will definitelly buy from them again

[lenoxroad]

Acura of Manhattan on 46 street and 11 ave is pretty good. I went there for service and they did the job pretty quick as for pricing or buying a car there im not sure.

My experience at Acura of Manhattan couldn't have been worse. They quoted me a competitive price on the phone, then when I came to the showroom, they denied ever having made such a price quote, and were quite rude about it as well.

[robert_tg]

My experience at Acura of Manhattan couldn't have been worse. They quoted me a competitive price on the phone, then when I came to the showroom, they denied ever having made such a price quote, and were quite rude about it as well.

I have a feeling thing were not so simple but anyway....

which salesperson you dealt with ?
Before you went in, did they have the car you wanted ?

[lunner]

I got my TSX from Paragon, and they also installed the A-spec package for me. They treated me very good when I went back for the A-spec upgrade and cut me a very good deal, gave me a new TL loaner.... thats because I filed a complain with the DA's office about their bad pricing tactics and services after my initial purchase. But now that they are in their new location. Their service in general is a bit better then before.

As for Manhattan Acura, a friend whos much older then me got his 04 MDX from them. Said how they treated him good and such. When I walked into the showroom to shop for a TSX, they didn't even say hi to me once. I know I might look like a kid but what the hack. I did took my car there for my 7.5k service; cost me $162.89 including tax. Engine oil, filter, check & adjust fluid levels, Check air cleaner element, inspect belts, inspect front and rear brakes, rotate and balance tires. It was on a Saturday, took almost 5 hours.

In conclusion, I hate going for car service any where. Thats why I bought an Acura! No stupid break down like some other brands. Going in to deal with stupid people just drives me nutz...

[spyguy]

I bought my TSX 6 speed w/ nav from Rallye in Roslyn, NY. The service was great. I have yet to try the service department, I have to go see them about a steering alignment issue I have along with a minor blemish on the roof.

I'll let you guys know how they handle it.

As for tinting, I was offered that option the day I picked it up, he said $299 for the tint job. Overnight job. Anthony Muniz was my salesperson.

[Vegito]

Every sales person is different

I took mine from Paragon Acura today 27,500 + tax for 05 w/ navi, took about 30 min

my family also took 4 hondas previously from paragon honda.. i still have my 99 accord v6

[robert_tg]

Every sales person is different

I took mine from Paragon Acura today 27,500 + tax for 05 w/ navi, took about 30 min

my family also took 4 hondas previously from paragon honda.. i still have my 99 accord v6

all the bad rep I ever heard about Paragon is about SERVICE dept.
Have you brought your cars in for services at Paragon ?

[Vegito]

all the bad rep I ever heard about Paragon is about SERVICE dept.
Have you brought your cars in for services at Paragon ?


And yeah, its pure BS.. the line is out the door on Saturday morning before 8AM.. first few times, I got there around 6:45 to get an oil change.. after 9k on my accord, I justed switched to mobil 1 and never been back since..

[farkingicehole]

I bought my TSX 6 speed w/ nav from Rallye in Roslyn, NY. The service was great. I have yet to try the service department, I have to go see them about a steering alignment issue I have along with a minor blemish on the roof.

I'll let you guys know how they handle it.

As for tinting, I was offered that option the day I picked it up, he said $299 for the tint job. Overnight job. Anthony Muniz was my salesperson.

I totally agree with you. I found the salesmen at Rallye to be the nicest of all the places I went to. What kept me from buying from them was the fact that they weren't willing to negotiate very much. I ended up buying from Acura Valley Stream. That was a mistake that I hope you guys dont make.

I can't hold them totally at fault, the bank also had a hand in this, but I found them to be unresponsive and slow getting things done. What should have been a 30 minute wait to pick up my car turned out to be a week. On top of that they lied to my wife, who went to pick up the car, about the air conditioner. The blower wasn't working but they said it will kick on when she's driving. The wheel locks that were part of the deal were never installed. Now I have to waste a day and go back up there.

[Caphaddock]

Paragon plays a lot of games with bait and switch. I had a really bad experience with them -- will not go into details again, but BUYER BEWARE! Just look at the Better Business Bureau site -- they have over 50 complaints against them. Got my SSilver w/Navi AT5 at Smithtown Acura and liked the salesman. He matched Paragon's price and I did not have any of the stress created by Paragon.