Ransak
04-15-2005, 01:30 PM
Wow! Just that simple.
I bought my TSX just this past Tuesday and the dealer experience was the best I've ever had. I've only purchased two brand new cars in my time, but I've bought many other used cars from dealers ... and my Acura experience (my first) was far and away the best.
Highlights:
- the MOST attentive, kind, honest and reasonable salesperson I've EVER dealt with. No BS - easy (fair) negotiation. Even agreed to negotiate the final numbers over the phone (try this with most dealers and they tell you to shove it).
- Upon delivery, they gave me a full tour of dealer facility and introduction to Parts Manager, Service Manager and a few others. Ya, I know this is just a marketing tool to get me to do my service there ... but so what, it was classy and professional.
- Had my name printed up and stuffed in a dealer plate pouch hanging from the car in the 'delivery lounge' ... goofy, but kinda neat attention to detail.
- And the best part - the afforementioned "Delivery Lounge" ... they brought my car in from the lot, parked it in a special area of the showroom, with leather couches/seats, coffee table and had lot-workers running around polishing it, doctoring up the rubber, dusting the interior, cleaning the door gaps, putting on complimentary wheel locks (lug nuts) ... just making a big big fuss. It was cool to sit in style, sipping coffee while signing the papers and watching these guys run around my new car like a pit crew!
I'm anxious to see what the after-sale service is like, but I'll tell you what ... they scored my business for sure.
First class experience!
If anyone is in the Vancouver or Lowermainland area of BC and shopping for an Acura, let me know so I can recommend my salesperson personally - she was the best!
Ryan
I bought my TSX just this past Tuesday and the dealer experience was the best I've ever had. I've only purchased two brand new cars in my time, but I've bought many other used cars from dealers ... and my Acura experience (my first) was far and away the best.
Highlights:
- the MOST attentive, kind, honest and reasonable salesperson I've EVER dealt with. No BS - easy (fair) negotiation. Even agreed to negotiate the final numbers over the phone (try this with most dealers and they tell you to shove it).
- Upon delivery, they gave me a full tour of dealer facility and introduction to Parts Manager, Service Manager and a few others. Ya, I know this is just a marketing tool to get me to do my service there ... but so what, it was classy and professional.
- Had my name printed up and stuffed in a dealer plate pouch hanging from the car in the 'delivery lounge' ... goofy, but kinda neat attention to detail.
- And the best part - the afforementioned "Delivery Lounge" ... they brought my car in from the lot, parked it in a special area of the showroom, with leather couches/seats, coffee table and had lot-workers running around polishing it, doctoring up the rubber, dusting the interior, cleaning the door gaps, putting on complimentary wheel locks (lug nuts) ... just making a big big fuss. It was cool to sit in style, sipping coffee while signing the papers and watching these guys run around my new car like a pit crew!
I'm anxious to see what the after-sale service is like, but I'll tell you what ... they scored my business for sure.
First class experience!
If anyone is in the Vancouver or Lowermainland area of BC and shopping for an Acura, let me know so I can recommend my salesperson personally - she was the best!
Ryan