miner
07-11-2005, 02:33 PM
electrical problems
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I have an '04 TSX with 43XXX. This past Sat the car would not start with no indication htere was a problem previously. Was able to jump the battery but car would not keep running. Acura care was a PITA to deal with - they would not listen to my request.
1) Initial call I requested a flatbed truck (since I have a body kit) if battery jump would not be able to get me to the dealer (approx 10 miles away). I was told they send out nothing but flatbed trucks. 1 hr later a guy in a Blazer arrives with a battery booster. Once again car started but would not continue to run. This is my second battery - first replaced @ 5000 miles.
2) Called Acura Care again to have them send a flatbed (are you listening to my request). 1.5 hrs later a tow truck appears - the driver said a flatbed was not requested. He left to go get a flatbed (25 mins. away). In the meantime I called AAA for a flatbed. It arrived at the same time as the returning flatbed. I used AAA.
Still waiting from dealer on cause of problem. Since car would not stay running I am not sure it is a battery problem since alternator would charge battery as it is running. I was told if it is a battery I would get pro-rated (I mentioned this was the second battery) - no charge if less than 2 yrs old, which 2nd battery is.
If you ever have to call Acura care be sure and have them repeat any request & your location back to you. They are located in AZ & dispatch from trucks from there. Not a good experience at all so far.
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I have an '04 TSX with 43XXX. This past Sat the car would not start with no indication htere was a problem previously. Was able to jump the battery but car would not keep running. Acura care was a PITA to deal with - they would not listen to my request.
1) Initial call I requested a flatbed truck (since I have a body kit) if battery jump would not be able to get me to the dealer (approx 10 miles away). I was told they send out nothing but flatbed trucks. 1 hr later a guy in a Blazer arrives with a battery booster. Once again car started but would not continue to run. This is my second battery - first replaced @ 5000 miles.
2) Called Acura Care again to have them send a flatbed (are you listening to my request). 1.5 hrs later a tow truck appears - the driver said a flatbed was not requested. He left to go get a flatbed (25 mins. away). In the meantime I called AAA for a flatbed. It arrived at the same time as the returning flatbed. I used AAA.
Still waiting from dealer on cause of problem. Since car would not stay running I am not sure it is a battery problem since alternator would charge battery as it is running. I was told if it is a battery I would get pro-rated (I mentioned this was the second battery) - no charge if less than 2 yrs old, which 2nd battery is.
If you ever have to call Acura care be sure and have them repeat any request & your location back to you. They are located in AZ & dispatch from trucks from there. Not a good experience at all so far.