Joined
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10,495 Posts
first saw the commercial last night..herez some more info i found
Frequently Asked Questions - No Late Fees
1. What are the full movie and game rental terms now that BLOCKBUSTER® has stopped charging late fees?
2. When will BLOCKBUSTER® stop charging late fees?
3. Can I keep movie and game rentals as long as I want now?
4. What do you mean by "the end of late fees?"
5. What if I forget to bring back a movie or game? Won't you charge me something at some point?
6. How do I pay for a rental that has been converted to a sale?
7. What if I return the movie or game seven days or more past the due date?
8. Why do you charge a restocking fee in this situation?
9. Aren't you worried that you won't have enough movies and games if everyone keeps their rentals longer?
1. What are the full movie and game rental terms now that BLOCKBUSTER® has stopped charging late fees?
A: Movie and game rentals are due back at the date and time stated on the transaction receipt. There is no additional charge if a member keeps a rental item beyond the pre-paid rental period. However, if a member chooses to keep a rental item more than a week after the end of the rental period, Blockbuster will automatically convert the rental to a sale on the eight (8th) day after the end of the rental period. Blockbuster will charge the membership account the selling price for the item in effect at the time of the rental. The selling price will be discounted by the amount of the initial rental fee paid by the member at the time of rental. If the member returns the item within 30 days of the sale date, Blockbuster will credit back to the membership account the amount previously charged to the member’s account or the member’s credit card, as applicable, for the selling price of the item, but the member will be charged a minimal restocking fee ($1.75). All rental items must be returned to the proper BLOCKBUSTER® store. These rental terms are subject to change without notice at any time. Participating stores only. Additional membership rules apply for rentals. See participating BLOCKBUSTER store for details. BLOCKBUSTER name, design and related marks are trademarks of Blockbuster Inc. ©2005 Blockbuster Inc. All rights reserved
2. When will BLOCKBUSTER® stop charging late fees?
A: BLOCKBUSTER's new policy eliminating late fees is effective Jan. 29, 2005.
3. Can I keep movie and game rentals as long as I want now?
A: Movie and game rentals are still due back by the due date shown on your receipt.
4. What do you mean by "the end of late fees?"
A: For any reason, if you are unable to return the movies or games by their due date, you won't be charged additional fees for keeping them an extra day or two.
5. What if I forget to bring back a movie or game? Won't you charge me something at some point?
A: If you still have a movie or game seven (7) days after the due date shown on your receipt, we will convert your rental to a sale on the eighth (8) day. The movie or game will be sold to you at the selling price in effect at the time of rental, which is either the retail price, or, when available, at the previously rented selling price, less the initial rental fee you paid.
6. How do I pay for a rental that has been converted to a sale?
A: As with balances on your membership account today, the balance due will be placed on your BLOCKBUSTER membership account.
7. What if I return the movie or game seven days or more past the due date?
A: We will gladly let you return the movie or game within 30 days of the sale. If this amount has been charged to your membership account, we will remove the balance. However, in both instances you will be charged a restocking fee plus applicable taxes.
8. Why do you charge a restocking fee in this situation?
A: BLOCKBUSTER incurs processing, administrative and other costs when we have to convert rental product to a sale, as well as when you return the product after that sale. The restocking fee ($1.75) helps to cover that cost.
9. Aren't you worried that you won't have enough movies and games if everyone keeps their rentals longer?
A: We will be carefully monitoring the movie and game selection to make sure we maintain our current levels of product availability for you. However, it's in everyone's best interest to return their rentals by the due date, even with the end of late fees, to ensure that we have the movies and games you want to rent, available when you want to rent them.
Frequently Asked Questions - No Late Fees
1. What are the full movie and game rental terms now that BLOCKBUSTER® has stopped charging late fees?
2. When will BLOCKBUSTER® stop charging late fees?
3. Can I keep movie and game rentals as long as I want now?
4. What do you mean by "the end of late fees?"
5. What if I forget to bring back a movie or game? Won't you charge me something at some point?
6. How do I pay for a rental that has been converted to a sale?
7. What if I return the movie or game seven days or more past the due date?
8. Why do you charge a restocking fee in this situation?
9. Aren't you worried that you won't have enough movies and games if everyone keeps their rentals longer?
1. What are the full movie and game rental terms now that BLOCKBUSTER® has stopped charging late fees?
A: Movie and game rentals are due back at the date and time stated on the transaction receipt. There is no additional charge if a member keeps a rental item beyond the pre-paid rental period. However, if a member chooses to keep a rental item more than a week after the end of the rental period, Blockbuster will automatically convert the rental to a sale on the eight (8th) day after the end of the rental period. Blockbuster will charge the membership account the selling price for the item in effect at the time of the rental. The selling price will be discounted by the amount of the initial rental fee paid by the member at the time of rental. If the member returns the item within 30 days of the sale date, Blockbuster will credit back to the membership account the amount previously charged to the member’s account or the member’s credit card, as applicable, for the selling price of the item, but the member will be charged a minimal restocking fee ($1.75). All rental items must be returned to the proper BLOCKBUSTER® store. These rental terms are subject to change without notice at any time. Participating stores only. Additional membership rules apply for rentals. See participating BLOCKBUSTER store for details. BLOCKBUSTER name, design and related marks are trademarks of Blockbuster Inc. ©2005 Blockbuster Inc. All rights reserved
2. When will BLOCKBUSTER® stop charging late fees?
A: BLOCKBUSTER's new policy eliminating late fees is effective Jan. 29, 2005.
3. Can I keep movie and game rentals as long as I want now?
A: Movie and game rentals are still due back by the due date shown on your receipt.
4. What do you mean by "the end of late fees?"
A: For any reason, if you are unable to return the movies or games by their due date, you won't be charged additional fees for keeping them an extra day or two.
5. What if I forget to bring back a movie or game? Won't you charge me something at some point?
A: If you still have a movie or game seven (7) days after the due date shown on your receipt, we will convert your rental to a sale on the eighth (8) day. The movie or game will be sold to you at the selling price in effect at the time of rental, which is either the retail price, or, when available, at the previously rented selling price, less the initial rental fee you paid.
6. How do I pay for a rental that has been converted to a sale?
A: As with balances on your membership account today, the balance due will be placed on your BLOCKBUSTER membership account.
7. What if I return the movie or game seven days or more past the due date?
A: We will gladly let you return the movie or game within 30 days of the sale. If this amount has been charged to your membership account, we will remove the balance. However, in both instances you will be charged a restocking fee plus applicable taxes.
8. Why do you charge a restocking fee in this situation?
A: BLOCKBUSTER incurs processing, administrative and other costs when we have to convert rental product to a sale, as well as when you return the product after that sale. The restocking fee ($1.75) helps to cover that cost.
9. Aren't you worried that you won't have enough movies and games if everyone keeps their rentals longer?
A: We will be carefully monitoring the movie and game selection to make sure we maintain our current levels of product availability for you. However, it's in everyone's best interest to return their rentals by the due date, even with the end of late fees, to ensure that we have the movies and games you want to rent, available when you want to rent them.
