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Dealer didn't fill oil during delivery and running dog slow

4355 Views 19 Replies 10 Participants Last post by  FuddLove
So i picked up an 2012 TSX SE 6MT in April and started to notice the decline of the performance about the 30-40 day mark. I didn't take it above 4k for the first 800-900 miles because I wanted to let the engine break in properly. Around day 40 i started to notice the oil light message turn on and off briefly either during a turn or down a steep hill (my drive way is steep) so I checked the oil and it was pitch black and about 2/8th's above the bottom of the dipstick. This was NO WHERE near the bottom limit of the dipstick. In a panic I put in about 1.75 QT's of 0w-20 and went to the dealership with my problem. After about an hour of waiting the serivce manager tells me they want to do a consumption test with the car so they had to top it off to the top level and at my first oil change they will assess if my car is burning oil. (WTF!!!!) He then tells me that someone was probably rushing to get me the car and just looked at the dipstick to check for oil but not the level of oil in the car. Now I'm concerned that my brand new motor is damaged and I can't seem to get the VTEC to engage. It sounds like a diesel when in a higher gear and it just DOG slow with less than 3k miles on the odo.

HELP!!!!
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The dealership should fix any issues that are wrong with the car. What exactly are you asking help for?
Is this going to damage my engine? I feel as though the vtec is harder to hit now while driving and when I checked the oil before placing 1.75 quarts it was as dark as coffee.

Just had an update from the dealer too. They added .25 quarts to bring it up to the top limit. Is this normal for a brand new car (I didn't think it was) and what if my engine dies? Should I get a lawyer? basically, i'm freaking out about my brand new dying motor.
at the emnd of the day they will ALL tell you to relax as you have a warranty.


while I dont agree with THEM, and am more like you where i would be freaking out, bottom line is warranty will cover it if anything is damaged.



maybe try and get them to give you an extended for free????
at the emnd of the day they will ALL tell you to relax as you have a warranty.


while I dont agree with THEM, and am more like you where i would be freaking out, bottom line is warranty will cover it if anything is damaged.



maybe try and get them to give you an extended for free????
Already have the extended as I drive about 1500 miles a month.
Ya no need to freak out. Dealership has to follow certain procedures before they can do anything major. If there is anything wrong with the motor they will get a DSPM to come out and look at it and worst case scenario you will get a new short block/ long block
So i picked up an 2012 TSX SE 6MT in April and started to notice the decline of the performance about the 30-40 day mark. I didn't take it above 4k for the first 800-900 miles because I wanted to let the engine break in properly. Around day 40 i started to notice the oil light message turn on and off briefly either during a turn or down a steep hill (my drive way is steep) so I checked the oil and it was pitch black and about 2/8th's above the bottom of the dipstick. This was NO WHERE near the bottom limit of the dipstick. In a panic I put in about 1.75 QT's of 0w-20 and went to the dealership with my problem. After about an hour of waiting the serivce manager tells me they want to do a consumption test with the car so they had to top it off to the top level and at my first oil change they will assess if my car is burning oil. (WTF!!!!) He then tells me that someone was probably rushing to get me the car and just looked at the dipstick to check for oil but not the level of oil in the car. Now I'm concerned that my brand new motor is damaged and I can't seem to get the VTEC to engage. It sounds like a diesel when in a higher gear and it just DOG slow with less than 3k miles on the odo.

HELP!!!!

Never trust the dealer for anything. Always check the engine oil & other critical items yourself.

I would keep a close eye on your engine oil level until the engine breaks in. Check the oil with the car parked on a flat surface & after it has been sitting for awhile.
Carry an extra quart or 2 of oil with you in the car.
@CalgaryTSX - I've been checking in the morning before a start and it's just above line. When I fire it up for a few seconds and check it's about 3/4 full between the lower and upper limit. I spoke with a lemon law lawyer and they will be doing a test drive for me. I'll keep you posted.
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Sounds like the oil is getting past the rings and burning off in the combustion chamber. 0w20 is very thin to begin with, new Subarus are built that way too for extra fuel efficiency -- low tension rings, tight tolerances, 20 weight oil requirement. Some owners of brand new Subaru are reporting high oil consumption issues as well.

I know this goes against what most manuals say and can be a very sensitive subject, but I don't believe in keeping the car below 4K during break-in. It may be a personal choice, but has worked in the past for me with other cars and motorcycles, let's see how this one turns out.

Stan
If it burned through 3 quarts in 40 days you would notice, I promise you!!!

VTEC engages with the help of oil pressure, if your oil pressure is low then no VTEC. Let the dealership conduct the oil consumption test and find out if it's actually burning oil or if the factory screwed up and didn't top off the oil when building your TSX. If this causes any problems later, it's a great case for a lemon law return.

Good luck!
either way, you have warrenty, you get a loaner everytime they take your car. Your in good hands with Acura. Do as they say and roll with it, no need to get a lemon lawyer. Your five steps ahead and not even sure if you have a problem yet.
I should probably read the manual before asking this, but is there an oil level sensor on this car, or is the warning light based on a sensor that's measuring oil pressure? Usually, the oil pressure warning is triggered at some ridiculously low value, like 5psi; if you have oil pressure that low you are having pretty significant issues, like oil pickup tube sucking in air instead of oil.

Stan
ya there is a check engine oil warning indicator that comes on when the level is too low to get proper oil pressure.
I'm a new guy here, but want to chime in..

I've own many Hondas in the past. From experience, it's not normal for Honda engines to consume oil (unlike some European brands). So don't let the dealer tell you it is. If you feel the engine is damaged and it's lacking power, ask them to do a compression test on the engine.

Also, the dip stick indicators represent 1 quart of oil. So if the oil mark is down to 1/4, you are short 3/4 of a quart. Don't over fill or you'll blow a gasket!
Quick update: So I just had my first oil change (on the dealer) at 5000 miles and it was low again. I forget how low because I don't have my paperwork in hand but so far between the dealer and myself we have placed around 5 quarts in the motor. I'm now on another consumption test for 1000 miles to see how low it gets and take it back in.
I'm a new guy here, but want to chime in..

I've own many Hondas in the past. From experience, it's not normal for Honda engines to consume oil (unlike some European brands). So don't let the dealer tell you it is. If you feel the engine is damaged and it's lacking power, ask them to do a compression test on the engine.

Also, the dip stick indicators represent 1 quart of oil. So if the oil mark is down to 1/4, you are short 3/4 of a quart. Don't over fill or you'll blow a gasket!

Many many many hondas consume oil. Generally they do not leak through piston rings so a compression test would yield nothing. A leak down test would show an issue though. Most hondas suffer from stiff or cracking valve seals which especially when cold cause a small amount of oil to be burned. Many on this forum including myself use oil. I only use about 1/4 or a quart every 3k, some people burn more some less. It depends on the environment and generally how much salt is in the air.

Secondly over filling your car with oil will not cause a blown gasket. When there is too much oil in the motor the pump cannot move the oil out of the way of the crank and the crank beats the oil causing the oil to froth, since the pump cannot pump up frothed oil it causes oil starvation and the motor fails from lack of lubrication.
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Here’s an update with my situation.

I went to have my first oil change but didn’t make it to the recommended mileage for the change from the oil consumption test. I still had about 1500 miles to go. I took it in and the dealership changed the oil and asked me to return at 1000 miles to check the level of the oil. I hit that mark and checked the oil level. They over filled it so that you can’t check the level from the dipstick. No matter where you check it you can’t get a reading because there is WAY too much oil in the motor now. I’m so over this dealership and just want out of this vehicle now. No matter what happens they can’t seem to fix any of my issues or perform any services correctly.

Here’s a word of advice to anyone. If an Acura dealer wants to perform an oil consumption test, don’t believe the hype. You are correct and it shouldn’t be burning oil. This will be my last Acura and I want out of this vehicle now with less than 6500 miles! That’s a real shame.

I’ll be calling Acura Care shortly. I’ll keep you posted.
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Well I'm sorry to hear you are not satisfied with your new TSX. Not being satisfied with the dealer is not unusual though.
As I mentioned earlier, the fewer times you go to the dealer, the better.

Your posts are full of emotion rather than technical information & this is not helping.

I recommend that you start tracking your TSX's oil consumption yourself. Pen & paper, dates, mileage, amount of oil added, etc.
Document it all, be consistent on how you check the oil, every morning before you start the engine.

You will be able to monitor the oil consumption rate very closely yourself without the dealer intervention. Without emotion.
Then if there is a problem, it's time to take the your document & information to the dealer.

You will have to correct the oil level 1st though. I don't think you have strong automotive skill but I recommend that you drain a small amount of oil yourself to get the level correct.

Good luck...
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Hey FuddLove, I've had some oil problems with my new 2012 TSX Special Edition too. At about 3,000 miles, the oil light went on. It had lost about 1.5 qts of oil (or maybe was low to begin with). The dealership filled it and advised to watch the level. At 6,000 it was down a quart. It is obviously burning oil. Dealer is doing an oil consumption test by having me come back every 1,000 miles. Not sure how this will resolve itself, but I am researching lemon laws.
Hey FuddLove, I've had some oil problems with my new 2012 TSX Special Edition too. At about 3,000 miles, the oil light went on. It had lost about 1.5 qts of oil (or maybe was low to begin with). The dealership filled it and advised to watch the level. At 6,000 it was down a quart. It is obviously burning oil. Dealer is doing an oil consumption test by having me come back every 1,000 miles. Not sure how this will resolve itself, but I am researching lemon laws.
My lawyer is advising me on what to do right now but it's a strong case. I've documented 2 times going to the dealership with low oil and they weren't able to fix the issue. In PA I need 3 repair attempts without resolution to lemon law. Check your state's laws. On another note, I'm doing the consumption test also and just by chance I was checking my oil this morning and found that if I smell the oil it has a strong smell of gasoline. Mine is running very lean. Test yours and see if you have the same issue.
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