Acura TSX Forum banner

1 - 11 of 11 Posts

·
whatever
Joined
·
4,377 Posts
Discussion Starter · #1 ·
Just got a call from dealer that my new AT tranny will be in tomorrow.
(Mine is one of those unfortunate TSB Out-of-Spec ones).

I asked if I can bring car in Friday.
Service advisor told me the new tranny has to go in in
5 days after DOA or Acura/Honda won't pay.

Can anyone confirm this ? or is she BS-ing me.

And no they're even fecking out of loaners ! :mad:
boy do I like to go postal on them.


I have really not much experience with Dealer Srervice.
This will definitely be the biggest job I've ever had with them.
I will try to get "Extended Warranty" out of this sorry business.

Any comments/suggestions welcome.
 

·
Registered
Joined
·
42 Posts
wow, call acura hq about the '5 days after the doa'. talk to them about a loaner also, my dealer had loaners available for me to fix a minor rattling noise. it took them 3 days instead of one. who knows, your car might be in for a while. good luck.
 

·
, Moderator Emeritus
Joined
·
1,344 Posts
I find the 5 day thing kind of hard to believe myself. Like Kenk said I'd call service about that one.
 

·
Registered
Joined
·
6,255 Posts
I believe the 5 day thing. then it starts costing the dealer money to keep it around.... We do the same thing if a customer moves a server and does not use us. We charge the customer recertification fees...
 

·
whatever
Joined
·
4,377 Posts
Discussion Starter · #6 ·
Update:

Called Acura CS yesterday. Rep said he never heard of this "5-day" thing.
Regional manager is gonna call me today.
Personally I don't just smell BS, I see it.

Anyway, brought car in today.
No Acura loaners for me --- they gave me a rental - Comapct Dodge Neon
Have to drive around in this shitbox for 3 days.

So far post-sale experience has been just terrible.
(It was I who found out that my TSX has out-of-spec tranny. Dealer never performed "Pre-Delivery Inspection")
Original Thread

these fecking bastards are unbelievable !
 

·
, Moderator Emeritus
Joined
·
8,663 Posts
Doh!! How many miles did you drive on that tranny before taking it in?
 

·
Registered
Joined
·
42 Posts
sorry to hear about loaner. i had a 03-TL-S loaner. that v-6 had power but i got only 15 or so mpg because of the abuse :)
 

·
whatever
Joined
·
4,377 Posts
Discussion Starter · #9 ·
TSX 'R' US said:
Doh!! How many miles did you drive on that tranny before taking it in?
4500 miles.
Mind you it's NOT like broken. You know about the TSB I am talking about right ?
 

·
, Moderator Emeritus
Joined
·
8,663 Posts
robert_tsxgeek said:
4500 miles.
Mind you it's NOT like broken. You know about the TSB I am talking about right ?
yes... your dealership should've caught it before selling the car... :confused:
 

·
whatever
Joined
·
4,377 Posts
Discussion Starter · #11 ·
those losers just don't have their shiet together.
Last time they touch my car, last time.
And the next survey I got i am gonna smoke them.
 
1 - 11 of 11 Posts
Top